{"id":121551,"date":"2026-03-19T11:29:37","date_gmt":"2026-03-19T10:29:37","guid":{"rendered":"https:\/\/startupvalley.news\/de\/?post_type=ajde_events&#038;p=121551"},"modified":"2026-03-19T11:29:38","modified_gmt":"2026-03-19T10:29:38","slug":"customer-focus-summit-the-measure-of-progress","status":"publish","type":"ajde_events","link":"https:\/\/startupvalley.news\/de\/events\/customer-focus-summit-the-measure-of-progress\/","title":{"rendered":"Customer Focus Summit \u2013 The Measure of Progress"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-customer-centricity-im-spannungsfeld-von-automatisierung-ki-und-verantwortung-der-hybride-fachkongress-aus-berlin-bringt-entscheider-innen-aus-wirtschaft-wissenschaft-und-gesellschaft-zusammen-mit-keynote-von-richard-david-precht\">Customer Centricity im Spannungsfeld von Automatisierung, KI und Verantwortung: Der hybride Fachkongress aus Berlin bringt Entscheider:innen aus Wirtschaft, Wissenschaft und Gesellschaft zusammen \u2013 mit Keynote von Richard David Precht.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Am 16. April 2026 startet der Customer Focus Summit #6 unter dem Leitthema \u201eThe Measure of Progress\u201c. Zum sechsten Mal widmen wir uns der Frage, was echte Kundenzentrierung heute bedeutet \u2013 und wie sie sich im Zeitalter von Automatisierung, k\u00fcnstlicher Intelligenz und datengetriebenen Entscheidungen ver\u00e4ndert. Erstmals senden wir live aus Berlin und begr\u00fc\u00dfen neben unserem Online-Publikum auch G\u00e4ste vor Ort.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Es geht um die grundlegende Auseinandersetzung mit dem Zusammenspiel von Technologie, F\u00fchrung und Werten. Wo automatisierte Systeme Kundeninteraktionen steuern, entsteht ein neues Spannungsfeld zwischen Effizienz und Empathie. Zwischen Skalierung und Individualit\u00e4t. Zwischen Datenlogik und menschlicher Erfahrung. In Keynotes, Panels und Diskussionen beleuchten wir, was Kundenzentrierung im Kontext intelligenter Systeme wirklich bedeutet. Wie ver\u00e4ndern KI-gest\u00fctzte Entscheidungen die Customer Journey? Welche Rolle spielen Transparenz und Vertrauen? Und wie k\u00f6nnen Organisationen sicherstellen, dass technologische Innovation nicht Selbstzweck bleibt, sondern echten Mehrwert f\u00fcr Kundinnen und Kunden schafft?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Weitere Events:<\/p>\n\n\n\n<ul class=\"wp-block-yoast-seo-related-links yoast-seo-related-links\">\n<li><a href=\"https:\/\/startupvalley.news\/de\/events\/plug-and-play-germany-summit-2026\/\">Plug and Play Germany Summit 2026<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/startupvalley.news\/de\/the-founder-summit-feiert-jubilaeum-10-jahre-business-festival\/\">10 Jahre The Founder Summit<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/startupvalley.news\/de\/hamburg-innovation-summit-2026-staerkt-innovation\/\">Hamburg Innovation Summit 2026<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/startupvalley.news\/de\/prompting-the-future\/\">Prompting the Future<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/startupvalley.news\/de\/customer-relationship-management\/\">Ist Ihr Start-up bereit f\u00fcr die Zukunft?<\/a><\/li>\n<\/ul>\n","protected":false},"author":9,"featured_media":121552,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false},"tags":[],"event_type":[],"event_type_2":[],"class_list":["post-121551","ajde_events","type-ajde_events","status-publish","has-post-thumbnail","event_location-bechstein-network"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Focus Summit \u2013 The Measure of Progress<\/title>\n<meta name=\"description\" content=\"Customer Centricity im Spannungsfeld von Automatisierung, KI und Verantwortung: Der hybride Fachkongress aus Berlin\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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