Freed AI is transforming healthcare by relieving clinicians of the burden of administrative tasks with its advanced AI-powered medical assistant.
Can you introduce your company and the people behind it?
Freed is dedicated to transforming healthcare by freeing clinicians of the burden of administrative tasks. Our team is driven by a deep passion for improving the efficiency and quality of healthcare. I am one of the co-founders of Freed AI.
What was the inspiration for founding Freed AI?
Gabi and I met 7 years ago, just before she started med school. We had a few months to fall in love before life became kind of terrible.
I’ve watched Gabi and many of our friends chart at night, over the weekend, on vacation. I heard the sentence “I have notes to do” every day in the last 7 years.
So after 7 years, it seemed like a good idea to try and Free clinicians (wife included) from charting.
I have always been passionate about startups. My previous company, UrbanLeap helped 40+ local governments run public procurement more efficiently and intelligently. We never managed to get it to scale and decided to shut it down.
My passion for startups is that they are very simple, yet, running a startup is the hardest thing I’ve ever done, the most intense school I’ve been to, and if it works out, it’s the most impactful thing I could be spending my time on.
What is the vision for Freed AI, and what steps are you taking to achieve it?
Our vision for Freed AI is to become the ultimate AI-powered medical assistant, capable of understanding clinicians, knowing every patient, and handling all administrative tasks. We are constantly improving our transcription technology to ensure it meets the highest standards of accuracy and security, and integrating it seamlessly with existing Electronic Health Record (EHR) systems. We are also expanding our features based on clinician feedback to better meet their needs.
Who is your target audience, and how do you meet their specific needs?
Our target audience consists of clinicians overwhelmed with administrative tasks. We meet their needs by providing an AI scribe that accurately transcribes and summarizes medical dialogues, significantly reducing the time spent on charting. By focusing on ease of use, clinical accuracy, and affordability, we ensure that our solution is effective and accessible to healthcare providers.
What challenges have you faced in founding and operating Freed AI, and how have you overcome them?
We face many challenges. Clinician preferences, evolving medical terms, consistency, accurately identifying who said what, AI hallucinations, never dropping important information, not including redundant information, and more.
All these challenges are solvable, and I wish that we could solve them overnight.
We generate over a million notes monthly and collect extensive feedback to continually improve our system. We follow industry best practices and have obtained third-party security certifications to ensure compliance with healthcare regulations.
What makes Freed AI unique compared to other solutions in the market?
Freed AI is unique in its dedication to serving clinicians rather than clinics. We obsess over creating a product that truly frees clinicians from administrative tasks. Our solution is designed to be the simplest to use, the most clinically accurate, and the most affordable on the market. We are committed to continuously listening to our users and evolving our product based on their feedback.
Can you provide an example of the benefits or success stories your clients have experienced with Freed AI?
Clinicians using Freed AI have reported significant improvements in their work-life balance. For instance, one clinician mentioned that our solution allowed them to reduce their after-hours charting time significantly, enabling them to spend more quality time with their family. This kind of feedback validates our mission and motivates us to continue improving our product.
What future developments or innovations are you planning for Freed AI?
We are planning several exciting developments, including enhanced integration with EHR systems to further streamline the charting process. We are also expanding our AI capabilities to handle more complex administrative tasks, moving closer to our vision of becoming the ultimate medical assistant.
How do you see the role of Freed AI in the future of healthcare and patient care?
Freed AI has the potential to revolutionize healthcare by significantly reducing the administrative burden on clinicians, allowing them to focus more on patient care. By improving the efficiency of clinical workflows, we can enhance the quality of care and contribute to better patient outcomes.
What three pieces of advice would you give to other founders starting a company in the health tech space?
- Know Your Users: Build a product for users you understand deeply and care about. This ensures that you are solving real problems that matter to them.
- Iterate Quickly: Collect feedback constantly and use it to improve your product. Rapid iteration based on user feedback is key to staying relevant and effective.
- Focus on Security and Compliance: In health tech, data security and regulatory compliance are paramount. Make them a top priority from the start to build trust with your users.
How do you ensure that Freed AI continuously adapts to the evolving needs of your users?
We ensure continuous adaptation by actively seeking and incorporating feedback from our users. We collect both qualitative and quantitative feedback to guide our improvements. Additionally, we have a dedicated team focused on developing systems to prevent and identify errors, ensuring our product evolves to meet the changing needs of clinicians.
What are your long-term goals for Freed AI, and how do you plan to achieve them?
Imagine the greatest medical assistant in the world. One that understands the clinician, knows every patient and handles every administrative task for the clinicians.
We want Freed to be that assistant, and for every clinician to have one. Or two.
More information you will find here
Thank you Erez Druk for the Interview
Statements of the author and the interviewee do not necessarily represent the editors and the publisher opinion again.
