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Know your customer and prioritize customer-centricity

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realoq founder anvesh

Realoq marketplace and technology platform that effortlessly bridges the gap between B2C and B2B

Please introduce yourself and your startup Realoq to our readers?

Hello, I’m Anvesh Chakravartula, the founder and CEO of Realoq. Founded in 2023, Realoq is a multi-sided marketplace and unified technology platform that effortlessly bridges the gap between B2C (buyers and sellers) and B2B (real estate agents and mortgage brokers/lenders).

The Realoq marketplace platform seamlessly integrates four essential features: Listings, Buy, Sell, and Mortgage. We are driven by a customer-centric approach that underpins our commitment to revolutionize the real estate ecosystem. At Realoq, we are dedicated to pioneering innovation in the real estate industry, with a resolute focus on enhancing and empowering the experiences of homebuyers, sellers, and service providers through our unified, collaborative, and transparent platform, products, and services.

Why did you decide to start a business?

Since my formative years, I have harbored a passion for the real estate industry, coupled with an unwavering drive to innovate, problem-solve, and effect positive change. As I matured, it became evident that each facet of the real estate transaction process operated in a fragmented and disjointed manner, lacking uniformity and a centralized approach. It was this recognition that ignited my vision to establish a unified technology platform for the real estate sector – one that seamlessly integrates all components under one roof. This vision led to the creation of Realoq.

What is the vision behind Realoq?

The vision behind Realoq is to pioneer the way in developing a comprehensive, technology-driven multi-sided marketplace. Our aim is to simplify and elevate every facet of the real estate buying and selling experience for all our customers.

From the idea to the start, what have been the biggest challenges so far and how did you finance yourself?

Drawing on my professional background in technology, and experience as a seasoned real estate investor, I have seen the gaps in the current real estate market and transaction process model (that includes buying, selling, and working with real estate agents and mortgage lenders). As a result of my analysis and a foresight on the market trends, I identified the opportunity for a multi-sided marketplace and this made me decide to start Realoq that connects B2C and B2B customers.

Starting a new company is definitely exciting yet challenging. As a startup founder, I face a lot of difficulties and need to take up and resolve daunting tasks. The first challenge being market validation where I need to determine the product market fit and ensure a genuine demand for my product and services. The next most important step in this journey is securing funding – reaching out to potential investors and managing cash flow. 

Then the utmost crucial step is to bring the vision to life by devising a solid business plan, building the right team, technology planning, implementation and execution. With this comes the regulations and compliance that we need to follow and adhere to.

And I’m a father of two, so balancing my personal life with the demands of running a startup is sometimes challenging but my family has been extremely supportive and I am thankful and grateful to them.

These arduous times are part of any entrepreneurial journey and overcoming them step by step, with hard work, willpower, and determination helped us reach the milestones and achieve the broader goal.

Who is your target audience?

The target audience in the B2C category include home buyers and sellers, mortgage shoppers and real estate investors. In the B2B category it includes real estate agents and brokers, as well as mortgage lenders. Considering the scope, the plan is to include the commercial and rental property market.

How does Realoq work? What are the advantages? What makes you different from other providers?

Realoq operates as a multi-sided marketplace and unified technology platform designed to facilitate real estate transactions. Our approach is centered around connecting consumers, including homebuyers and sellers, with service providers, which can include real estate agents, mortgage brokers, and lenders. 

The advantages of our platform are multifaceted. First and foremost, we streamline the real estate transaction process, making it smoother and more efficient. By bringing together the right team of professionals and leveraging technology and process improvements, we create a collaborative environment that benefits all parties involved. 

What sets Realoq apart from other providers is our dedication to providing a unified and transparent platform. We place a strong emphasis on customer-centricity, ensuring that our users have access to a comprehensive and seamless real estate experience. This commitment to innovation and integration distinguishes us in the real estate technology landscape.

Realoq, where does the road go? Where do you see yourself in five years?

Over the next five years, my primary objective is to steer Realoq toward significant growth, while also solidifying a sustainable business model. This expansion encompasses broadening our operations, customer base, and market reach. Additionally, we intend to forge strategic partnerships, cement our position as a recognizable brand, achieve profitability, and attract and retain top talent. Furthermore, fostering a positive company culture, staying adaptable to industry trends, and emerging as a market leader are all integral aspects of our vision for the future.

What 3 tips would you give other Start-up founders on the way?

Validate your idea before scaling and maintain a clear value proposition for your product or service. Know your customer and prioritize customer-centricity. Build a strong and diverse team.

These tips are just a starting point. The entrepreneurial journey is filled with challenges and opportunities, so staying adaptable, open to learning, and committed to your vision is crucial. To be successful, you have to be a dreamer and a doer. While both qualities are important, balance is key. Too much dreaming without action can lead to unfulfilled potential, while excessive doing without a clear vision can result in aimless effort. There will certainly be times where you would need to step away from your comfort zone to get to the finish line.

Thank you Anvesh Chakravartula for the Interview

Statements of the author and the interviewee do not necessarily represent the editors and the publisher opinion again.

How to train people for jobs in the AI industry

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AI

Artificial intelligence has yielded a lot of new jobs. This requires that people are getting trained for these. But what does it need? How can people be trained for AI jobs? And which are the new jobs?

How employees can be trained

For already existing jobs, employees should grapple with ChatGPT as well as other AI tools. What are the possibilities, and what are the boundaries? A certain comprehension of the new technology and how it works is indispensable. It is profitable to learn how exactly a prompt need to be framed so that optimal results can be achieved. A prompt is the command which one enters in ChatGPT. 

Furthermore, one should become aware of the boundaries of such data models. So about that, what is not possible (yet). ChatGPT for example, can not access live data. That means, the chatbot is not able to give an answer if you ask for the current date. But there are plug-ins with which one can conduct internet searches.

To build comprehension for artificial intelligence, it should be scheduled in the executive floor. The boss can prepare examples for the staff regarding the results you can generate with AI. If a company e.g. creates scripts, prompts can be specified. These show what one can enter into the AI and how the results can be optimized afterward. This shows the staff how processes can look like if it is worked with artificial intelligence. 

Namely, for AI jobs also creativity is needed. Eventually one has to think about fitting prompts. And an intuition for the new technology has to be existent. But this is created normally automatically if one is grappling with it. Also, you should inform about which new tools there are again and again. ChatGPT indeed is one of the most popular right now, but there are many more, for example Jasper. Jasper likewise is a text generator with which one can create even more comprehensive texts. Overall, it should be ascertained which tools can be used best to get the best results for the exercises which have to be done.

Last, artificial intelligence should not be seen as a panacea for everything. The technology has as already mentioned its boundaries and not a solution for everything. Also, wrong results can emerge. Because of this, it is always essential to scrutinize and countercheck the results. For this, the AI can be asked for the used sources. Then these can be verified if they are really existent as well as high-quality and reliable. 

New jobs due to AI

Also, because of AI a lot of new jobs are emerging. The fact is that artificial intelligence lives of data. These data have to be settled and enriched anywhere, so that the tools can be trained with it. Jobs are emerging on the places where business data or science data have to be processed. Thereby, the point is to validate the results. That means, to discover if the AI produces correct results which are true. Because many AI tools are not yet trained to see the difference between real information and fake news. The job title for this is data analyst or data scientist.

Besides, jobs like the prompt designer or prompt engineer are developed. Some companies already made employment ads for these. The work consists in creating appropriate commands for e.g. ChatGPT. Here especially, creativity as well as affinity for technology is in demand. Simultaneously, the applicant has to have the ability to work strategic, structured and solution-focused. Because for the prompts, it depends particularly on the right wording. 

Above, also jobs like online marketing manager in the realm SEO, digital learning manager and AI manager are found in the job fair nowadays. 

Author: 

Maximilian Schmidt is CEO of the CPI Technologies GmbH. The company is specialized in software development in the areas artificial intelligence, blockchain and digital product development.

https://cpitech.io/de/

Statements of the author and the interviewee do not necessarily represent the editors and the publisher opinion again.

Never stop building a great team

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mika

Mika is a certified medical product for cancer patients, offering a personalized app and holistic platform for therapy support.

Please introduce yourself and your startup Mika to our readers!

We are a young company dedicated to empowering people affected by cancer. Our team is a highly motivated collection of interdisciplinary healthcare enthusiasts, consisting of psychologists, physicians, software developers, and designers, among others.

Mika is an evidence-based certified medical product for cancer patients and supports those affected with a personalized app and holistic platform throughout their therapy. Cancer patients and their relatives are accompanied during the time of illness and treatment to better cope with the challenges in this difficult phase – with relevant guidance and coaching programs on symptom management, nutrition, sports, resilience/mental health, financial and legal aspects and many more.

How did you get the idea of Mika?

In our private environment we have experienced how difficult it is for patients and their relatives to deal with the disease. There is also a large body of evidence-based approaches that positively contribute to cancer outcomes but the majority of it is hidden in academic papers and not actionable for patients. At the same time, we firmly believe that digital support can improve cancer therapy – and our latest clinical research confirms that. 

Why did you decide to start with Mika?

Starting a company was the ideal way for us to combine entrepreneurial action with real added value for people. I strongly believe that a market-oriented approach in this is the right way to develop and scale truly innovative solutions that have the potential to changes people’s lives and healthcare reality. 

What is the vision behind Mika?

We want to support patients in taking an active role in their therapy to improve quality of life and therapy outcomes. We want all those affected to feel truly accompanied in their daily life living with cancer. In the long term, we aim to be an integral part of oncological care – and to contribute to better survival rates and treatment outcomes in oncology.  

How difficult was the start and which challenges you had to overcome?

As a Digital Health company, we face specific challenges. Our medical product is subject to specific regulations that also affect our development processes. Other issues include the long “sales cycles” in healthcare, for example, when working with health insurance companies, and building teams of Digital Health specialists. Since we started, the interest and understanding in the investor domain has significantly developed. Scaling from a German national brand and product offering to an international presence serving patients now in the UK and in 2024 in the US and other EU countries also adds an additional layer of complexity. 

Who is your target audience?

All people affected by cancer – patients and relatives. We especially support the phase from diagnosis throughout the entire therapy. Mika is available for all types of cancer, treatment or stages. We also receive a lot of positive feedback from our users and see corresponding metrics in their usage of the Mika platform. Patients tell us that Mika gives them motivation and hope during therapy and that they can better assess and deal with symptoms and challenges of a life with cancer.

What is the USP of your startup?

First, traction: Mika has served >100.000 cancer patients and has therefore unique insights into realities and challenges that patients face. This traction has also allowed us to train proprietary machine-learning algorithms to recommend the right content and intervention at the right time to the right patient which has resulted in significant increase in engagement and ultimately, clinical evidence. Secondly, Mika has the largest and strongest body of clinical evidence in our domain (oncology focused digital therapeutics) based on several randomized-controlled clinical trials. These studies have proven the impact of Mika on the treatment outcomes for patients and provide trust by patients, doctors, nurses and our partners in the healthcare ecosystem. 

Can you describe your typical workday?

In a remote setting, the typical workday consists of several calls both internally (solving urgent issues, updates on ongoing projects, investors/ board) and externally (fundraising, potential partner institutions across healthcare and internationally) as well as some time blocked for strategic thinking and discussions – mainly with members of the leadership team.

For the in-office days, I try to spend time with team as many members as I can to understand their challenges and perspective but also convey my thinking. Building and leading teams in a hybrid working mode post-Covid is no easy task and we closely watch team dynamics and happiness. I also try to get inspiration from outside the company and have frequent interactions with other companies in the healthcare domain and beyond. It is a marathon but in many disciplines at the same time.

Where do you see yourself and your startup Mika in five years?

We continue to build on our position as globally leading player in our field and want to expand to additional markets and aim for deeper integration with healthcare partners such as hospital networks. We measure progress along various KPIs but at the end of the day the foundation for our success comes down to impacting as many people as possible with the best possible impact on their lives with cancer. 

What 3 tips would you give to founders?

  1. Never stop building a great team.
  2. Gain clarity on your commercial model as soon as possible.
  3. Find a balance of personal and professional life early on. 

Picture Credits Viktor Strasse

Thank you Dr. Gandolf Finke and Dr. Jan Simon Raue for the Interview

Statements of the author and the interviewee do not necessarily represent the editors and the publisher opinion again.

ChatGPT can now speak, hear and see

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chatgpt

The development of artificial intelligence does not come to an end. The popular text generator ChatGPT has new functions now: It can hear, speak and see. But was exactly does that mean? How do the new features look like and what other functions are possible in the future?

The new functions

That ChatGPT can hear is already possible since a certain amount of time because of API (application programming interfaces). API works like a digital arbiter. This conducts information from one interface, e.g. an app, to another. With the new auditory function, the prompts can get entered directly via voice command and do not have to get keyboarded. The voice recognition follows here by Whisper. This is a reliable system for the conversion from speech into text.

The language function of ChatGPT is a bit newer. This works similar to e.g. Google Assistant. Therefore, it is possible to carry a conversation with the chatbot, even when these still proceed clipped. Though, a more interactive use is possible like this. When a voice command is given, it is also answered with voice. Therefor OpenAI has consulted professional dubbers. One has the choice out of five different voices. And the language function renders one more option. Blind people as well as people with dyslexia are able to directly get the texts read aloud and don’t need an extra program for that.

The visual function enables that ChatGPT can conduct imagine analysis from now on. Therefor one uploads one or more pictures and marks p. r. n. the area which should be analyzed. For example, this can help kids with homework. They can make a picture from the exercise and get support from the artificial intelligence.

This facilitates the lives of the parents who work in home office and simultaneously want to help their children. The results can be explained subsequently by the chatbot and discussed with it. So adaptions can be made faster and more easily. Also, the own fridge can be photographed and uploaded in the app for example, if one does not know what to cook. Then ChatGPT vomits a fitting recipe quickly.

More possibilities

With the new features, we can expect some more extensions in the future. Conceivable is that also spoken content, e.g. YouTube videos, can be heard and seen by the chatbot and get processed afterward. This would make the corpus even bigger and the results more valuable. 

The conversations which can be carried on by ChatGPT do not proceed fluently yet. However, one can expect that this circumstance will amend quickly. So we soon can have conversations with the chatbot in real-time, like with the language assistants Siri from Apple and Alexa from Amazon.

Such language assistants have been taken kindly in the past and are used regularly since then. This shows that the language function also can be worthwhile for ChatGPT. In the future, it can be called into action in sales as well as in the customer service.

Beyond, it is possible that the AI soon will recognize and assess emotions. This would cause that the prompts are received even better and the texts can be issued more precisely. These will correspond the notions more and emotions can get included.

Conclusion

ChatGPT already helps us in many situations. The artificial intelligence produces texts of every description as desired. Through the new language and auditive function, the application underway is even more easily and faster.

Furthermore, it facilitates handicapped people the life. The visual function whereas can especially be supportive in everyday family life. In the future, we can expect more helpful functions on the basis of the new features. The AI program can be a huge advantage which should be used today. Especially when solutions for problems are needed quickly, the chatbot can be a good help.

Author: 

Maximilian Schmidt is CEO of the CPI Technologies GmbH. The company is specialized in software development in the areas artificial intelligence, blockchain and digital product development.

https://cpitech.io/de/

Statements of the author and the interviewee do not necessarily represent the editors and the publisher opinion again.

Look forward: learn by your mistakes and look forward

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Bikeflip is the go-to platform to buy and sell bicycles of any kind in Germany, Austria and Italy

Please introduce yourself and your startup Bikeflip to our readers!

Hi everyone! I’m Andrea Maranelli, a professional cyclist from Italy. Together with Wibmer Fabio and Nikolai Holder I co-founded Bikeflip. Bikeflip is the go-to platform to buy and sell bicycles of any kind in Germany, Austria and Italy. We launched the website in April 2022 and now there are more than 15.000 used & new bikes for sale.

How did you get the idea of Bikeflip?

Fabio and I kept receiving messages asking where to securely buy second-hand bicycles. Moreover, my father has a car dealership. Thanks to him I did understand how important a website such as Autoscout24 is for the car industry. I was impressed that nothing similar existed in the bike sector.

Why did you decide to start with Bikeflip?


We decided to create Bikeflip because we wanted to make the process of buying and selling bikes easier. This is true especially for the market of second-hand bikes. On a personal level, we decided to start Bikeflip because as athletes it is always good to start new and different projects, especially in the same field of application of your sport. 

What is the vision behind Bikeflip?

The vision behind Bikeflip is to become the European go-to platform to buy and sell bicycles. We aim to let more and more people riding bikes and we do believe that bicycles are the future of mobility. In todays’ environment, second-hand is a trend and a must for our planet. This is why we, at Bikeflip, aim to make them more accessible by creating a functional second-hand marketplace specifically and exclusively dedicated to bicycles.

How difficult was the start and which challenges you had to overcome?

Out of 10? 10! The main challenge we faced was to get our idea to reality: we knew we wanted to develop such a project, but we did not have idea where to start from. 

Who is your target audience?

Our target audience are passionate cyclist of any kind: from mountain bikers to road cyclists and e-bikes riders.

What is the USP of your startup?

Buying and selling bicycles has never been that easy and safe! Bikeflip guarantees payments, shippings and free returns in case the purchased bike differs from the selling ad.

Can you describe your typical workday?

As a “startupper”, it is hard to defy and describe a “typical workday” since there are new challenges every day. I would say that the challenge is not to overwork since there are enough tasks to work 24/7. I get to the office around 7.45 am, I go home for a pasta at 1pm and then go back to the office until 6 or 7pm. After work I do go for a bike ride, or for a gym session. During the working hours I’m discussing ideas and projects with my colleagues, jumping from one call to another one.

Where do you see yourself and your startup Bikeflip in five years?

We do hope and believe that Bikeflip will be established as the reference platform to buy and sell bicycles in Europe. By knowing myself, I will still be busy thinking about new projects, riding bicycles, and hopefully travelling the world!

What 3 tips would you give to founders?

  1. Never give up: probably the most obvious one, but still needed to be mentioned. Founding a startup is a hard challenge: the amount of different task that a founder has to manage is huge, from developing the product to pitching the idea to investors. It is a never-ending learning process and sometimes it might feel as if it is too stressful.
  2. Look forward: learn by your mistakes and look forward. It is completely normal to make mistakes and to pivot some of the ideas. The key is to keep looking forward, searching for solutions or alternatives without losing precious time.
  3. Believe in it: as a founder, you are the load-bearing pillar of your company. You need to keep believing in your project, motivating your employees and demonstrating any stakeholder how motivated you are and how much you believe in your idea.

Thank you Andrea Maranelli for the Interview

Statements of the author and the interviewee do not necessarily represent the editors and the publisher opinion again.


Premium Start-up: Bikeflip

Contact:

Bikeflip
Piazza della Manifattura 1
Rovereto
Italy

www.bikeflip.com
hi@bikeflip.com

contact person: Andrea Maranelli

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Identify the problem you intend to resolve

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Wiremind optimization solutions for transport and events

Please introduce yourself and your startup Wiremind to our readers!

Hi there, I’m Colin, the CEO and co-founder of Wiremind. Together with my associate Charles Pierre, we established Wiremind in 2014.

As the CEO, I lead Wiremind’s overall strategy and vision to make sure they are in line with our company’s goals. I also remain closely involved in the product development cycles as I want to contribute to the enhancement and innovation of our offerings.

Wiremind is a tech company that works with B2C businesses in the transportation and entertainment sectors to digitize and optimise their commercial offerings. From assisting our passenger transportation clients in filling their trains, buses, or aircrafts with passengers to enabling our freight customers to optimise their cargo capacity or supporting our sports and entertainment clients in filling stadiums and concert halls, we achieve all of this while maximising our clients’ revenue while having full capacities. 

We achieve these results with a great focus on employing advanced Artificial Intelligence technology, but also through prioritising the design of our products to deliver smooth experiences to our customers while also handling large amounts of data.

How did you get the idea of Wiremind?

My early industry experience stemmed from working in pricing & revenue management departments, where I gained  valuable insights into the transportation industry and its respective set of challenges. This is also where I met Charles and where I became aware of IT infrastructure being dated and Revenue Managers relying on rigid and disjointed operating systems to conduct their daily activities, which later influenced my decision to co-found Wiremind.

Simply put, we wanted to find a way to leverage advanced Deep Learning technology and great UI/UX to deliver seamless user experiences while processing large amounts of data. This in a bid to maximise operations for Revenue Managers and other key systems managers in transport.

Expanding from there, we’ve applied our expertise to a diverse range of projects, from optimising bus company revenues to forecasting passenger demand in the railway sector to managing air cargo capacity for airlines and optimising ticket sales for football clubs.

Why did you decide to start with Wiremind?

Charles and I founded Wiremind because we recognised an opportunity to develop an entirely new Revenue Management ecosystem by leveraging the latest software and artificial intelligence technologies.

For instance, this could provide analysts with a sense of empowerment, akin to being a skilled aircraft pilot equipped with an incredible engine to navigate and manage business operations. This was our vision and, thanks to our industry expertise and an incredible team, we managed to make this come alive and build the software.

Over the years, our aim has been to continuously innovate. Shifting from an exclusive focus on transportation to diversifying into other industries, and from a primary focus on Revenue Management to a wider array of product offerings, our journey has been marked by continuous expansion. Now, we offer ticketing and distribution solutions that are fully integrated into the same ecosystem, simplifying and optimising the commercial offering.

What is the vision behind Wiremind?

Our vision is rooted in transforming traditional IT landscapes. Conventional setups often suffer from fragmentation, with numerous systems operating independently, posing challenges for administrators when it comes to management and the implementation of commercial innovations. Our objective was clear: achieve maximum passenger capacity on all departures while maintaining competitive pricing. In the end, this is what optimisation is all about.

By reducing complexities, enhancing integration, and optimising maintenance processes, we envision a future where businesses can navigate their IT environment with ease, unlocking greater potential for growth and advancement.

How difficult was the start and which challenges you had to overcome?

Without the need for fundraising, Wiremind was established and grew by focusing on its product and expertise. However, it was a challenging start as we were considered a small company, competing with industry giants.

Recognising the challenges posed by our competition, we embarked on a strategic diversification journey with competition tracking, for example. Our primary objective was twofold: to foster the growth of our company and to carve out a distinct and resilient identity within the market.

Who is your target audience?

Our target audiences can be grouped into three distinct categories, each aligning with our different product offerings. These categories encompass passenger transportation, air cargo, and entertainment. Be it airline operators, concert halls, or freight forwarders, user experience is our utmost priority.

What is the USP of your startup?

We could divide our differentiators into four points. Firstly, we have strong industry expertise, and our background in transport and logistics allows us to speak the same language as our customers and understand their needs. Then, we are focused on the user experience and product culture. We aim to create products with great designs and seamless workflows. For that to be possible and deliver full value, we believe that algorithms should be properly rendered to the user.

Thirdly, technological advancements are another one of our advantages. With full-stack proficiency, we possess comprehensive knowledge spanning software, data, artificial intelligence, and more. Most importantly, we know how to combine everything together into great solutions that achieve remarkable results. Lastly, our commitment towards performance sets us apart: we commit, we deliver, and we do it fast.

Can you describe your typical workday?

No workday ever looks the same. As CEO, there’s a lot of different internal teams I need to drive – our product teams, the marketing team, the financial department, etc. – so I prioritise spending efficient time on meeting with everyone. I have optimised my agenda structure on a 2-week rolling meeting structure, where I see all my team leaders on a regular basis, addressing all topics, with sufficient spare time to work on all topics which require my attention or contribution. I target two default meetings per day, and the rest of the day is spent on focus time or ad-hoc meetings. This also gives me sufficient time with external parties I need to check-in with, for example long-term partners or potential new customers.

Where do you see yourself and your startup Wiremind in five years?

As a company, our current focus is on scaling up and consolidating our assets to ensure they are sustainable for the long term. Specifically, we are working towards building self-sufficient, all-in-one ecosystems. This is particularly true for our distribution systems, which are integral to our clients’ commercial offerings and must seamlessly integrate with our other products.

In the upcoming years, we will keep focusing on improving our products and introducing new solutions to the industries we serve. This has always been a priority for us, and I genuinely believe that this is also the reason behind our success.

In parallel, we’ll keep adapting according to our growth by adjusting our organisation and processes and investing more in brand awareness. Our overarching goal is to be recognised globally as a leading provider of Distribution and Optimisation solutions for B2C transport and event companies.

 Which 3 tips would you give to future founders?

1. Identify the problem you intend to resolve: Successful businesses often stem from a genuine dedication to solving real-world problems. When your company’s mission revolves around problem-solving, you not only find a strong sense of purpose but also enhance your prospects of creating something valuable and long-lasting. In my case, founding a company was not my goal but rather a means to build the type of product that I had in mind to solve the problems that I observed, and then everything derived from that.

2. Prioritise innovation & quality: Make innovation and unwavering commitment to quality the foundation of your business. These principles will not only set you apart from the competition, but they will also keep you motivated in the long run.

3. Maintain long-term motivation: To stay motivated through the inevitable highs and lows, ensure that your business aligns with your deepest goals and values.

Thank you Colin Girault-Matz for the Interview

Statements of the author and the interviewee do not necessarily represent the editors and the publisher opinion again.

Continuously expand your knowledge and skills

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Driving the Hospitality Industry with BonApp: A Startup Story

Please introduce yourself and your startup BonApp to our readers!

BonApp is not just another startup; its mission is to transform the hospitality industry, making it a more customer-centric, efficient, and stress-free experience for restaurant owners and their customers. BonApp seeks to create more of those moments where people can savour a drink or a meal and escape the busy reality to live dreamy moments with friends and family. The founder, Genevieve Sykes, has a diverse background encompassing psychology, neuroscience, accounting, and nutrition, along with a career in two prestigious big four firms in accounting and forensic consulting, her expertise uniquely positions her to pioneer this innovative venture.

How did you get the idea of BonApp?

Have you ever been to a music festival and found yourself missing out on fantastic performances due to never-ending queues for drinks and food? Or perhaps you’ve been to a restaurant, in a rush, and the slow service left you frustrated? These relatable scenarios served as the spark that ignited the idea behind BonApp. It’s a user-friendly web app that empowers customers to take control of their dining experience, ensuring they enjoy the best possible service.

Why did you decide to start ?

The decision to launch BonApp was fueled by Genevieve’s personal experiences as a customer. She saw an opportunity to create a solution that not only streamlined operations for hospitality businesses but also drastically improved the overall customer experience. To turn this vision into a reality, she delved deep into the world of hospitality management, ensuring BonApp offered flexibility and adaptability to meet the ever-changing needs of the service industry.

What is the vision behind ?

BonApp’s vision is crystal clear: revolutionize the hospitality industry by providing a comprehensive POS system that empowers businesses to boost their revenues, reduce staffing needs, and enhance customer satisfaction. By offering QR code ordering and payment, the web application transforms how customers interact with restaurants, bars, and food trucks, delivering a seamless and highly personalized hospitality experience.

How difficult was the start and which challenges you had to overcome?

The journey of launching a startup is never a smooth ride. While BonApp was fortunate to secure seed funding and assemble a stellar team early on, it still encountered its fair share of hurdles. These included staying on target with feature development, learning the intricacies of the hospitality world, and overcoming skepticism from industry experts about the digitalization of services. Nevertheless, with unwavering determination, resilience, and a clear vision, Genevieve and her team brought BonApp to life, ultimately convincing the hospitality experts of the value of innovation and change.

Who is your target audience?

BonApp’s target audience is impressively diverse, catering to a wide spectrum of businesses within the hospitality industry. From restaurants, bars, and cafes to food trucks, clubs, festivals, business fairs, and hotels, BonApp aims to elevate the customer experience across the board. Whether a small local eatery or a large chain, BonApp has something to offer.

What is the USP of your startup?

What sets BonApp apart is its holistic approach to POS systems for restaurant establishments. With QR code ordering and payment options, comprehensive statistics of customer behaviour, and a user-friendly interface that is intuitive. BonApp provides an all-encompassing solution for businesses looking to thrive in a rapidly evolving hospitality industry. Its ability to help increase sales, reduce staffing requirements, and enhance customer satisfaction truly sets BonApp apart from our competitors.

Can you describe your typical workday ?

In a start-up environment, no day is the same. A typical day for Genevieve encompasses a blend of strategic planning, fine-tuning the sales strategy, inter-team collaboration, constant evaluation of product strategy, and meeting potential customers for product demos. From refining the web application features to exploring new partnership opportunities, each day brings the startup closer to realizing its vision. With partnerships already established, including notable entities such as EHL (Ecole Hôtelière de Lausanne) and HotellerieSuisse, BonApp is experiencing rapid growth.

Where do you see yourself and your startup BonApp in five years?

In five years, BonApp envisions itself as the go-to solution for the entire hospitality industry. With a global presence, serving countless businesses and customers across multiple countries, the company aspires to lead the way in redefining how people dine, order, and enjoy hospitality services. Exclusive features in the pipeline promise to set BonApp apart from other POS systems, making it an exciting prospect for both businesses and customers.

What 3 tips would you give to founders?

Stay Passionate: The entrepreneurial journey can be challenging, but it’s your passion for your idea that will sustain you through the highs and lows. Embrace the adventure and believe in your vision, your team, and your abilities.

Embrace Learning: Continuously expand your knowledge and skills. Adaptability and versatility are essential in the startup world. Be open to refining your ideas to fit the current and future market while staying true to your core goals.

Build a Strong Team: Surround yourself with talented individuals who share your vision and complement your skills. A cohesive, positive, determined, and efficient team is vital for success.

In conclusion, BonApp exemplifies innovation and determination in the startup landscape. With a visionary founder at the helm and a unique solution poised to redefine the hospitality industry, BonApp is primed to make a lasting impact, enhancing dining and entertainment experiences for all. Stay tuned on Instagram and LinkedIn to stay updated with our progress.

Thank you Genevieve Sykes for the Interview

Statements of the author and the interviewee do not necessarily represent the editors and the publisher opinion again.

Establish the problem you are trying to solve

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Kry10 platform for mission-critical connected devices prioritising security and resilience

Please introduce yourself and your startup Kry10 to our readers!

I’m Boyd Multerer, founder and CEO of Kry10, the first modern platform for mission-critical connected devices. Despite my background in mechanical engineering, I found myself more drawn to the software part and ended up joining the Microsoft team and helping build Xbox Live. After almost 18 years at Microsoft, I decided to leave and travel around the world for a bit. Kry10 is the result of all these different experiences, stemming from the urge to build something new again. 

Over the course of the past five years, I have been collaborating closely with a team of engineers to design and build an operating system and platform that can meet the rigorous needs of critical systems that require the highest level of assurance.

Simply put, the Kry10 platform is a purpose-built modern platform for mission-critical connected devices. Built on the world’s first formally verified OS (seL4), the platform is designed for resilience and manageability and aims to deliver military-grade cyber resilience to commercial customers.

How did you get the idea for Kry10?

After I left Microsoft, I took some time to travel through Europe with my family. I also used this time to meet with different tech companies and discuss the problems they were facing. I was shocked by how the technology that some of these companies were using was not only unsustainable but also not efficient, as, ultimately, it was not simplifying their lives. 

That’s when I realised that, despite the apparent contrasts, IoT will not be that different from gaming consoles. I saw parallels in the need for security, remote management, and flexibility in both. After all, there are over 31 billion connected devices worldwide, many of which are deployed in mission-critical systems, so these factors are pivotal for IoT. 

Early in my career, I learned that you don’t build for what the world needs today; you build for the future. However, in order to do that, I had to go back to the fundamental principles to figure out the suitable technology, the kernel requirements, the right code stack, and the other building blocks shaping modern device computing. 

Why did you decide to start with Kry10?

The simple answer would be that I wanted to build something with impact again. Looking back at game consoles, I realised that rather than being PCs, they are managed like industrial devices, as in both cases hackers try to steal intellectual property, there is constant uptime with no perceivable interruptions required, and you can’t afford to update deployment to ruin the user experience. So, I wanted to take lessons from the console world and apply them to factories, aviation, and healthcare—to devices that do a job that is more important than the device itself.  

These devices are not replacing people, but augmenting them and doing jobs humans cannot do. Sometimes this involves monitoring a critical safety system at an electric power plant. Sometimes it is engaging automatic brakes when the driver of a car doesn’t see a hazard. Sometimes it is running the ventilator that keeps a person alive. In each case, it becomes essential that these devices continue to perform their jobs without hesitating. This means that, in the face of intentional or unintentional failure, they resume the task with minimal downtime.

As devices become more autonomous, more complex, and do more decision-making, there needs to be a higher level of safety, reliability, resilience, and management. This is what Kry10 aims to deliver. 

What is the vision behind Kry10?

Kry10’s core mission is to enable others to build and run the real-world devices the world relies on. Our vision is to bring a new era of digital transformation to mission-critical industries by providing a modern platform that addresses a new generation of needs. We know that eliminating the world’s software malfunctions is not a possibility, but we also know that by choosing the right bits of code, errors won’t spread. By using formally verified operating systems, Kry10 ensures that the systems are resilient by design and built to contain damage and be manageable. 

We seek to enable our clients to achieve their full potential by helping them leverage technology as a catalyst for growth while also empowering them to stay ahead of the curve in an ever-evolving technological landscape.

How difficult was the start, and which challenges did you have to overcome?

I wanted to be closer to Sydney, the centre of the world for formal methods, and this involved moving my entire family to the other side of the world, which was both a challenge and an adventure for them.

Who is your target audience?

Generally speaking, we target a diverse range of industries that share a common characteristic: reliance on mission-critical devices. Whether we’re talking about satellites, electronic ECUs in a car, or the servers that operate within data centres, the unifying factor lies in the potential impact of downtime or failure. 

The consequences of even a brief interruption in their operation can extend far beyond mere inconvenience; they can be dangerous. Take the ECUs within vehicles, for instance. Since these components are responsible for managing functions such as engine performance, safety systems, or connectivity, a failure in an ECU could lead to impaired vehicle operation, compromising the overall functionality of the vehicle and, consequently, the passengers’ safety.

However, we couldn’t have had these conversations 10 years ago, so, more specifically, the ideal customers are those who are currently facing a challenging problem without a clear solution. This often involves individuals developing devices that have evolved from being simple in nature to becoming more complex, such as incorporating multiple functionalities into a single computer or integrating AI into previously straightforward systems.

What is the USP of your startup?

Kry10 is designed specifically for mission-critical devices, prioritising security and resilience. The bottom line is that critical systems require high levels of assurance to manage critical risk.

So, how do we achieve this?

Well, the Kry10 Operating System (KOS) is based on the seL4 Microkernel, the starting point for systems that require a high level of security and assurance. Formal Methods (FM) use logic and maths to evaluate all possible scenarios and analyse the deep properties of the code. While FM is not new, using it to validate more than a few lines of code is, and by using FM via the seL4 Microkernel, Kry10 has built isolated and protected systems that manage, restart, and update applications on high-value devices.

Another differentiating feature of the platform is the fact that it is based on the ‘trust but isolate’ philosophy, so although the Kry10 platform is built to be secure, it is also designed to recover from any possible errors. For example, if an app crashes, it doesn’t spread to the whole system, and, ideally, it resets and comes back so fast that the user and the system do not even know of the problem in the first place. The infrastructure Kry10 uses allows for a much more secure system, meaning that users have much more assurance

Can you describe your typical workday?

Over the past couple of years, I can honestly say that every day looks different. It can range from getting up early to talk to the team in Seattle to getting on a plane to go meet with some of our partners and customers across the globe. In between these trips, I spend time enjoying the beauty of New Zealand. I also try to keep up with my interest in music and composing, which can be a respite and balance the hectic life of a startup.  

Where do you see yourself and your startup Kry10 in five years?

Overall, my main goal is for Kry10 to become a key foundation for critical systems – and given that it’s a platform, I’m even more excited to see what people are able to build on this new high-assurance platform. 

What 3 tips would you give to founders?

Build for the future: There is no point in starting a project that’s going to take you years to build if it will only be competitive at the present moment; what you are building needs to be interesting when you finish it. The only way to be ahead of the competition is by building what is required for the future, not for the present.

Invest in people: Kry10 wouldn’t have been possible if I hadn’t surrounded myself with professionals who excel in formal methods and seL4 and, more specifically, with a team I can trust.

Establish the problem you are trying to solve: Before you get all excited and start building something, you need to discover the problem that you are aiming to solve. Each feature in the product has to be aimed at a problem that you are solving.

Thank you Boyd Multerer for the Interview

Statements of the author and the interviewee do not necessarily represent the editors and the publisher opinion again.

Listen to your partners’ insights and spend time on refining your product

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Recyclium offer a groundbreaking solution to the pressing global issue of single-use waste

Please introduce yourself and your startup Recyclium to our readers!

I am Pascal Siegrist, I am a Swiss serial entrepreneur with years of experience in finance, real estate, investment, insurance and strategic advisory in M&A. My latest venture is Recyclium where I am a founder and CEO. Our mission with Recyclium is to offer a groundbreaking solution to the pressing global issue of single-use waste. We’ve developed a system that tracks products and recyclables, ensuring they are returned to their respective producers. What’s unique about our approach is that we assign value to waste and reward those who collect and return these items, fostering a sense of responsibility among the corporations and we build a community of conscious waste collectors.

How did you get the idea of Recyclium?

My deep connection with the oceans, stemming from my passion as a diver, played a great role in the inception of idea behind Recyclium. Over the years, I’ve been privileged to explore various oceans and have been both mesmerized by their beauty and disheartened by the evident pollution. My personal endeavors, such as cleaning up beaches, combined with my little daughter’s proactive approach to waste collection, further fueled my motivation. My investment experiences, especially in a biotech company with a sustainable diagnostics patent, and my exploration of blockchain technology, collectively shaped the idea behind Recyclium.

Why did you decide to start with Recyclium?

Germany introduced me to their efficient bounty system, where citizens actively collect and return single-use plastic bottles in exchange for a small incentive. Witnessing a staggering 97% return rate made me ponder its potential in other nations, especially those grappling with severe pollution issues. I firmly believed that if we could tailor such a system to different countries’ unique needs, we could make a significant impact on global pollution.

What is the vision behind Recyclium?

At the heart of Recyclium is a vision to seamlessly integrate blockchain technology with a cost efficient global incentive system working similarly to deposit solutions available in Europe. We aim to motivate people from all corners of the world to actively participate in waste collection and return recyclables. By harnessing the power of blockchain, we can offer corporations clean, transparent, and immutable data, showcasing their commitment to sustainability. Our ultimate goal is to create a closed-loop system, ensuring that every product finds its way back to its producer or a dedicated recycling facility.

How difficult was the start and which challenges you had to overcome?

Embarking on this journey isn’t without its challenges. One of the primary hurdles is navigating the rapidly evolving digital currency landscape and addressing the skepticism that often surrounds it. It’s crucial to understand that while we leverage blockchain technology for its security and transparency, we operate distinctly from the volatile crypto market.

Who is your target audience?

Our vision encompasses a global audience. While we aim to engage consumers from every part of the world, especially those in pollution-challenged regions, we also seek collaborations with major corporations. These corporations, producing great amounts of products and waste, are in search of tangible, undeniable data to validate and showcase their sustainability initiatives. We believe Recyclium can bridge this gap.

What is the USP of your startup?

Recyclium stands out due to its unique blend of blockchain technology and a globally adaptive incentive system. We’re not just offering a platform and an app for waste collectors, we’re providing a solution that ensures data security, transparency, and undeniable proof of sustainability efforts and that can be used for ESG reporting and will help companies reach their sustainability goals. By incentivizing consumers to return waste and offering corporations a transparent record of their sustainability journey, we believe we’re paving the way for a more responsible and sustainable future.

Can you describe your typical workday ?

My typical workday revolves around the mission of Recyclium. I often start my day by reviewing the latest developments in our technology, achievements of corporations working towards more sustainability, ensuring that our platform is on track to achieve the goal of being the perfect partner for every producer that struggles with these issues. Throughout the day, I engage in discussions about sustainability, the challenges of single-use waste, and the potential of our platform to address these issues. I also spend a significant amount of time interacting with our team, investors, and corporate partners, strategising and ensuring that our vision for Recyclium is being realised.

Where do you see yourself and your startup Recyclium in five years?

Five years from now, I envision myself leading Recyclium as a pioneering force in the sustainability sector. I hope to see our platform adopted globally, with people from all corners of the world actively participating in waste collection and return, driven by our incentive system. I aim for Recyclium to have established partnerships with major corporations, providing them with data that showcases their commitment to circular economy. Ultimately, I aspire for Recyclium to be synonymous with responsible waste management and a cleaner planet.

What 3 tips would you give to founders?

  • Stay Adaptable: The world is constantly changing, with unforeseen challenges like the COVID pandemic. Being adaptable and ready to pivot or adjust your strategy is crucial.
  • Trust to your Vision and focus with all the power you have on them. Leverage Potential of Amazing Technologies such as Blockchain to innovate and offer solutions that might not have been possible a few years ago. 
  • Never give up, knock on every door somewhen the right one will open and never stop to believe in yourself and your idea. keep collaborating, pushing and networking: Engage with potential stakeholders, investors, possible corporate partners, in your industry and beyond. Listen to your partners’ insights and spend time on refining your product.

Thank you Pascal Siegrist for the Interview

Statements of the author and the interviewee do not necessarily represent the editors and the publisher opinion again.

Stay open, stay humble and stay disciplined

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subcultours to meet and create with like-minded creative people from all around the world, in a personal and authentic way

Please introduce yourself and your startup subcultours to our readers!

I’m Kat, 34 years young, I live in Berlin, I love to travel the world, meeting open-minded, inspiring people and learning new creative skills. That’s basically the reason why I came up with subcultours: A way to meet and create with like-minded creative people from all around the world, in a personal and authentic way. 

How did you get the idea of subcultours?

It was back in 2016 when I was living and working in San José, Costa Rica. I met so many beautiful creative local artists and artisans and wondered how other travelers and people could meet them as well and attend workshops at their private homes, ateliers and studios to learn from their skill-set, mindset and experience. 

Why did you decide to start with subcultours?

My idea was to help artists and artisans to generate a second income source in the form of workshops. And on the other hand, to help travelers and people who are not familiar with the art world, to get access to this world and learn how to get into their creative flow as well.

What is the vision behind subcultours?

The vision is to bring people with all kinds of different backgrounds together in the real world and let the universal language of creativity speak and unite them. 

How difficult was the start and which challenges you had to overcome?

The challenge is that it’s a pure people business. Everything has to do with humans and it requires a lot of organizational skills, patience and creativity to make it work. 

Who is your target audience?

The target audience are people of all ages, cultures and backgrounds who are curious to learn new creative skills and meet artists and artisans they usually wouldn’t meet in their everyday life. 

What is the USP of your startup?

The USP of subcultours is that all the workshops take place at the artists’ private homes, studios or workspaces. It’s the personal, authentic and human-focused experience that makes subcultours special and stand out from other mainstream and more service-oriented workshops and experiences. Basically it is the authentic, down to earth version of an airbnb experience for arts and crafts. 

Can you describe your typical workday ?

I wake up, meditate, go to the bakery in my neighborhood for coffee while listening to a podcast. Then I go home, work on subcultours, go to the gym, work again on subcultours and in between I also give group fitness classes. 

Where do you see yourself and your startup subcultours in five years?

In the next five years, subcultours is not only running in Portugal and Germany, but in many other countries and becomes a globally known platform for authentic and personal creative workshops with artists and artisans from all over the world. 

What 3 tips would you give to founders?

Stay open, stay humble, stay disciplined.

Thank you Kat Kraemer for the Interview

Statements of the author and the interviewee do not necessarily represent the editors and the publisher opinion again.

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